Free shipping on all orders over R1000 t&c apply.

Delivery, Return & Refund Policy

Welcome to VISSI active wear, Come and shop our superior range of active wear, suited for all ranges of activities and intensities. Combining beautiful stand out designs with high-rise waistbands and squat proof performance, the material is breathable, quick-drying and lightweight.


Free deliver on all orders, except on items on sale or using a discount code, over R1000 otherwise a R99 delivery fee will be automatically added to your purchase at checkout.

Please allow up to 5 days for delivery outside Gauteng area.

All purchases made over a weekend, public holidays or after 2pm on a workday, will be sent out the following work day.

All packages must be signed for when delivered. Please make sure that when you are making your purchase, you provide a work address or an address where there will be somebody to sign between working hours.

Return & Refund Policy

Thanks for shopping at VISSI Active Wear (Pty) Ltd.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns & Exchange

All items are inspected and packed with Love from our VISSI team!

Please look at our sizing guides for accurate sizing. Should you have any queries please do not hesitate to contact us.

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

We only return items that have all it’s tags attached, have no stains or marks and have not been worn. We reserve the right to deny a refund or exchange should the item be in an unfit condition to resell.

If you received a damaged package/garment due to the courier company’s negligence, please notify us immediately, send us photos as proof and we will exchange your item.

VISSI Active Wear will only cover the cost of one collection for the exchange, the delivery of the new item will be charged to the customer. For any additional exchanges all courier costs shall apply to the customer. 

For Items that are on Sale, Vissi will not cover any delivery or return costs for exchanges. The courier fees shall be charged to the customer. Alternatively arrangements can be made to collect at our depot (Roodeplaat, Pretoria). Kindly email request to

To issue an exchange please use the return portal by clicking the following link

Please process a return on our return portal by following the link

Unable to process a return or an exchange

Our customer care team will take good care of you!


Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 7 – 10 working days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us

If you have any questions please feel free to contact us at any time.

We want to create an enjoyable shopping experience for you at our store.

You can either e-mail us directly or use our contact us page link on the website.

You are important to us!